Tenant FAQ

Q: Are my application fees refundable if I am denied?
A: Unfortunately no, the application fees are non-refundable.

Q: Who needs a cosigner?
A: Any potential renter that cannot support the monthly rental payment due to income or credit issues may be asked for a cosigner to be on the lease.  Some Owners may accept Guarantors which differs from a co-signer as they only have the liabilities of the lease with none of the rights. A Guarantor is typically someone with a 650 credit score or better with 4 times the rent in net income.

Q: What will be my typical move-in costs?
A: That depends on many factors. Typically the average renter will pay three (3) months’ rent to move in.  This includes first months' rent, security deposit and any deposits that may be required for utilities.

Q: What form of payment does the security deposits and first months rent need to be paid in?
A: We accept money orders or cashier’s checks.

Q: Once I place a Security Deposit on a property is that refundable?
A: All monies collected after lease acceptance from the Owner becomes forfeited if you walk away for any reason.  It is held for the length of the lease and returned within 30 days of termination of the leaseless any rent or outstanding bills you owe or any charges for repairing damage that you have done to the property.

Q: Why do I need Renter’s Insurance with $100,000 in liability coverage?
A: Renter’s insurance protects you from liability such as slip and fall accidents and lawsuits brought against you for accidents that occur on the insured property, up to your policy limit.  This also can cover your personal belongings resulting from damage to from events like fire, windstorms or flooding.

Q: Who do I call to switch utilities to be in my name?
A: As this is specific to the property, please look at your lease which should contain the utility names with contact information.

Q: How do I pay rent?  What forms of payment do you accept?
A: We encourage you to pay direct through our online Tenant Portal to ensure secure and timely payments.  You will receive access to the portal soon after your lease is executed.  We also accept money orders, which are preferred over cash for easier tracking, in addition to personal checks made payable to "New Jersey Residential Rentals" which can be mailed to our PO Box or dropped off at our office (see Contact Us page for addresses).  Please do not send cash!  If you would like to pay in cash we do offer Electronic Cash Payments.  To pay in cash, please request a unique PaySlips to take along with your cash to the nearest participating 7-Eleven or ACE Cash Express location and present to the cashier to make the payment. You will be provided with a receipt as proof of payment.  You can re-use the same PaySlip each time you make a cash payment at a participating location.  To find the nearest participating location, visit http://paynearme.com/locations and search by address or zip code. Be sure to select only 7-Eleven and Ace Cash Express locations before searching as these are the only providers that currently accept our PaySlips.

Q: How many people can live in a house?
A: Under the IPMC, Section 404.4, a bedroom must measure at least 70 square feet for a single occupant. Additional occupants shall require an additional 50 square feet per person. The regulations, however, become more complicated when children are introduced into the dwelling. The Division of Youth and Family Services has promulgated regulations where children of opposite sex cannot share a bedroom with each other or an adult.  No matter the number, as part of every lease, you will be asked to provide a list of all occupants.  This will be confirmed semi-annually as part of our maintenance.  If anything changes from what is listed on the lease, please notify us immediately.

Q: What is the procedure if I get a roommate and I want to add them to the lease?
A: The potential roommate would have to go through our approval and background process, just as the original applicant had and pass.

Q: What do I have to do if I would like to bring a pet into the property?
A: Always ask NJRR first, as the property owner may not allow pets in the home.  Providing that your property owner allows pets, the type, breed and size of the pet would need to be known.  Depending on the pet, there may be a $250 non-refundable deposit, and an additional $25/month charge for each animal.

Q: Is there a yearly charge for lease renewal?
A: No.  We will reach out to at least 60 days prior to expiration of the lease to either renew it for another term or terminate the lease.

Q: My lease expiration is coming and I want to move out. What do I do?
A: Any tenant giving a notice of vacating the property must provide this in writing 60 days prior to lease end date.

Q: I want to move out, but my roommate wants to stay. What do I do?
A: Arrangements to have names added and/or removed from the lease would have to be made. From there, we would reevaluate the remaining tenant in order to ensure they can manage the monthly rental payments on their own. If there is a new tenant replacing the vacating tenant, then we would have the new tenant go through our application process.